FREE SHIPPING ON ORDERS
Standard delivery takes an estimated 5 working days ('Working days' are classed as Monday to Fridays only, excluding UK Bank Holidays and Public Holidays.)
Occasionally, deliveries may occur on a Saturday, though this is not guaranteed.
Express Delivery arrives the next working day.
Orders must be placed before 1pm Monday to Thursday for next day delivery.
Express orders placed on Friday before 1pm will be delivered the following Monday (or next working day if Monday is a Bank Holiday).
Deliveries are made between Monday and Friday excluding UK Bank Holidays and Public Holidays.
Deliveries are made between Monday and Saturday excluding UK Bank and Public Holidays. Please note, availability of Saturday deliveries is not guaranteed and will depend on the carrier shipping your order.
Order delivered to a country other than the UK?
Yes you can. For a full list of countries we deliver to, delivery charges and restrictions, please see International Delivery.
You or someone needs to sign for your parcel.
If you are not at home when your order arrives, our courier will post a calling card through your door. This card will contain full instructions and reference numbers to enable you to contact the courier (by telephone or internet) to re-arrange delivery at a time more convenient.
Please note that the courier may leave your parcel with a neighbour - you will be advised of this on the calling card.
The courier will attempt delivery on three consecutive working days.
Your parcel could arrive at any time between 7:30am and 9pm. If you provide a mobile phone number on the Billing page when placing your order you will receive a text message on the day of delivery.
When your order is shipped, you will receive a shipment confirmation email (up to 3 working days from the day after you place the order). This email contains information regarding order tracking, and a link to our courier's website with your parcel's unique reference number.
Can I have my parcel sent to a different address?
Yes you can choose a different delivery address to your billing address when you are placing your order.
Can I request a specific delivery date for my order?
We're sorry but this option is currently unavailable.